Vini: Conversational AI for Dealerships | Spyne
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Vini AI Conversational Agents for Dealerships
From test drives to service appointments, inquiries to confirmations, Vini AI handles every interaction, 24/7.
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Talk to Vini
TRUSTED BY
Conversational AI That Speaks Your Language
SalesServiceBDCPartsFinance
Can I get the price for the Honda Civic? My ZIP code is 94110.
Sure! Your estimated price is $26,450. Would you like to schedule a test drive or speak with a product specialist?
A test drive on Friday please.
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Eric
Prevent drop-offs and capture buyers who would otherwise go elsewhere.
Capture and qualify every buyer lead
Vini AI can instantly respond to inquiries 24/7, qualify leads, route hot prospects to the right salesperson, and follow up automatically.
My car needs to be realigned, can you help?
Of course, I can schedule a quick inspection or arrange pickup, What’s convenient for you?
Pickup sounds good. Tomorrow morning works.
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Jessica
Reduce no-shows, increase bay utilization, and boost repeat retention.
Handle service calls without hold times
Vini AI can auto-handle appointment scheduling, real-time rescheduling, service reminders, and post-service follow-ups across phone, text, and web.
Hey! it's late at night but my car engine has stopped working. Can you schedule the earliest possible service appointment?
Sure! The dealership is closed but I can assist you. Does tomorrow 8:30 am work? Would you like to avail pick-up facility?
Yes, thank you!
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Claire
Proactively engage high-intent leads and enable better attribution.
Turn opportunities into appointments
Vini AI powers personalized engagement from ads, website, marketplaces, and calls through retargeting funnels.
Hi, I'm looking for Left front fender for 2018 Ram 1500
Hi, we have one in stock at $456. Want me to arrange pickup, delivery or order?
Pickup for Monday 9 am please.
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Mia
Convert more inquiries and grow parts revenue without adding headcount.
Automate every parts inquiry instantly
Vini AI handles part requests instantly, checking availability, quoting prices, and guiding buyers across chat, text, and calls.
Hi, I want to check what financing options I quality for. My name is John, ZIP 30301 and monthly income $5,000/month.
Thanks, John! You may qualify for rates starting at 5.9% APR. Want me to connect you to a finance manager or start your credit app now?
Yes please.
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Elise
Increase F&I product penetration and reduce abandoned deals.
Simplify conversations and close faster
Vini AI simplifies financing conversations by educating buyers on plans, answering questions, and nudging completion, all without pressure.
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Automate Every Milestone, from Lead to Loyalty
Vini AI connects with customers at every stage, capturing leads, booking appointments, sharing offers, and keeping conversations moving without delays.
Capture Leads Off-Hours
Answers calls and messages 24/7 in the customer's preferred language, capturing every opportunity.
Personalized Sales Campaigns
Engages prospects with personalized outreach at the right time, turning interest into test drives and sales.
Provide Simplified Payment Guidance
Shares loan options, monthly payments, and approval status instantly, removing delays that stall deals.
Respond to Customer Inquiry Instantly
Vini AI provides immediate response to customer queries like Carfax, service, appointments, and more.
Book Recall Appointments Faster
Proactively alerts callers about open recalls, nudging them to make a purchase.
Boost Conversions
Intelligently pushes buyers towards test drives, appointments, and financing options, boosting conversion rates.
Capture Leads Off-Hours
Answers calls and messages 24/7 in the customer's preferred language, capturing every opportunity.
Personalized Sales Campaigns
Engages prospects with personalized outreach at the right time, turning interest into test drives and sales.
Provide Simplified Payment Guidance
Shares loan options, monthly payments, and approval status instantly, removing delays that stall deals.
Respond to Customer Inquiry Instantly
Vini AI provides immediate response to customer queries like Carfax, service, appointments, and more.
Book Recall Appointments Faster
Proactively alerts callers about open recalls, nudging them to make a purchase.
Boost Conversions
Intelligently pushes buyers towards test drives, appointments, and financing options, boosting conversion rates.
Everything You Need ToUpshift Customer Experiences
Omnichannel communication
Always-On Conversations, Across Every Channel
Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.
Available Anytime, Anywhere
Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.
Connects with your VDP
Vini integrates with VDP to maximize engagement and conversion, meeting customers where they are.
Call Overflow Management
Keep queues clear by ensuring that extra calls are answered simultaneously by Vini.
Round-Robin Lead Routing
Knows when and what to hand off with all context intact, so customers don't have to repeat themselves.
Lead Management
No Lead Left Behind, From Inquiry to Closure
Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.
Automatic Appointment Scheduling
Instantly books test drives and service slots in real-time without any wait time.
Nurtures & Re-Engages Leads
Sets timely check-ins and promotions so leads never go cold.
Sends Smart Reminders & Follow-Ups
Sends helpful nudges so customers don't forget test drives and service appointments.
Instant Context Gathering and CRM Updates
Reads and syncs lead details, preferences, outcomes, and action items into your CRM in real time.
Dealership Branding
Your Brand, Your Voice, Custom and Consistent
Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.
Customize Your Agent
Customize your agent's voice, personality, and languages. Choose from expressive options and adjust tone, pacing, and style.
Build Your Script
Ensures every pitch matches your dealership's brand and standards. Customize pitches to your preference.
Create Your Workflows
Build custom flows for different sales or service scenarios, reducing manual effort.
Built to Understand Your Business
Vini adapts to your dealership's unique inventory, offers, and customer base, constantly learning and growing.
Reporting and Integrations
Insights and Integrations that Drive Results
Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.
Intuitive Performance Dashboards
Track total calls, hours worked, resolution rates, response quality, and more, all in one view.
Seamless System Integrations
Integrates with CRM, DMS, and IMS for accurate, contextual conversations and dealership workflows.
Get Detailed Call Recaps
Get caller info, key highlights, action items, and transcripts instantly after each call.
Generates Actionable Insights
Identify follow-ups, customer intent, and next steps without digging through notes.
Shift Gears Between Sales and Service
Vini switches effortlessly between sales and service conversations, helping your team handle leads, bookings, and follow-ups with the same precision and speed.
Sales
Service
Provides Personalized Sales Response
Every customer gets personalized answers with accurate inventory, Carfax, and pricing information.
Captures Detailed Lead Data
Collects all the right details, including budget, vehicle type, and buying intent, so your team doesn't miss anything.
Revives Missed Sales Opportunities
Instantly follows up with cold or missed leads, keeping prospects alive.
Seamless CRM Sync
Collects data and syncs every interaction into your CRM.
Provides Personalized Sales Response
Every customer gets personalized answers with accurate inventory, Carfax, and pricing information.
Captures Detailed Lead Data
Collects all the right details, including budget, vehicle type, and buying intent, so your team doesn't miss anything.
Revives Missed Sales Opportunities
Instantly follows up with cold or missed leads, keeping prospects alive.
Seamless CRM Sync
Collects data and syncs every interaction into your CRM.
Vini AI Handles it All
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What's the on-road price after taxes?
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Do you have any promotions on SUVs?
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What's the on-road price after taxes?
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Can I drop off my car after hours?
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What's the on-road price after taxes?
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Do you have any promotions on SUVs?
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What's the on-road price after taxes?
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Can I drop off my car after hours?
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What's the on-road price after taxes?
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Do you have any promotions on SUVs?
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What's the on-road price after taxes?
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Can I drop off my car after hours?
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/spyne-static/vini-ui/marque1.png)
What's the on-road price after taxes?
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Do you have any promotions on SUVs?
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/spyne-static/vini-ui/mareque3.png)
What's the on-road price after taxes?
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/spyne-static/vini-ui/8.png)
Can I drop off my car after hours?
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/spyne-static/vini-ui/marque1.png)
What's the on-road price after taxes?
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/spyne-static/vini-ui/marque2.png)
Do you have any promotions on SUVs?
/spyne-static/vini-ui/icon-2.svg)08:10 AM/spyne-static/vini-ui/icon-2.svg)08:10 AM
/spyne-static/vini-ui/mareque3.png)
What's the on-road price after taxes?
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/spyne-static/vini-ui/8.png)
Can I drop off my car after hours?
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/spyne-static/vini-ui/marque1.png)
What's the on-road price after taxes?
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/spyne-static/vini-ui/marque2.png)
Do you have any promotions on SUVs?
/spyne-static/vini-ui/icon-2.svg)08:10 AM/spyne-static/vini-ui/icon-2.svg)08:10 AM
/spyne-static/vini-ui/mareque3.png)
What's the on-road price after taxes?
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Can I drop off my car after hours?
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What's the warranty coverage on this model?
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Can I drop off my car after hours?
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Can I reschedule my car delivery appointment?
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Are walk-ins accepted today?
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What's the warranty coverage on this model?
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Can I drop off my car after hours?
/spyne-static/vini-ui/icon-2.svg)09:10 PM/spyne-static/vini-ui/icon-2.svg)09:10 PM
/spyne-static/vini-ui/5.png)
Can I reschedule my car delivery appointment?
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/spyne-static/vini-ui/4.png)
Are walk-ins accepted today?
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/spyne-static/vini-ui/7.png)
What's the warranty coverage on this model?
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/spyne-static/vini-ui/6.png)
Can I drop off my car after hours?
/spyne-static/vini-ui/icon-2.svg)09:10 PM/spyne-static/vini-ui/icon-2.svg)09:10 PM
/spyne-static/vini-ui/5.png)
Can I reschedule my car delivery appointment?
/spyne-static/vini-ui/icon-4.svg)09:10 PM/spyne-static/vini-ui/icon-4.svg)09:10 PM
/spyne-static/vini-ui/4.png)
Are walk-ins accepted today?
/spyne-static/vini-ui/icon-1.svg)09:10 PM/spyne-static/vini-ui/icon-1.svg)09:10 PM
/spyne-static/vini-ui/7.png)
What's the warranty coverage on this model?
/spyne-static/vini-ui/icon-1.svg)11:25 AM/spyne-static/vini-ui/icon-1.svg)11:25 AM
/spyne-static/vini-ui/6.png)
Can I drop off my car after hours?
/spyne-static/vini-ui/icon-2.svg)09:10 PM/spyne-static/vini-ui/icon-2.svg)09:10 PM
/spyne-static/vini-ui/5.png)
Can I reschedule my car delivery appointment?
/spyne-static/vini-ui/icon-4.svg)09:10 PM/spyne-static/vini-ui/icon-4.svg)09:10 PM
/spyne-static/vini-ui/4.png)
Are walk-ins accepted today?
/spyne-static/vini-ui/icon-1.svg)09:10 PM/spyne-static/vini-ui/icon-1.svg)09:10 PM
/spyne-static/vini-ui/7.png)
What's the warranty coverage on this model?
/spyne-static/vini-ui/icon-1.svg)11:25 AM/spyne-static/vini-ui/icon-1.svg)11:25 AM
/spyne-static/vini-ui/6.png)
Can I drop off my car after hours?
/spyne-static/vini-ui/icon-2.svg)09:10 PM/spyne-static/vini-ui/icon-2.svg)09:10 PM
/spyne-static/vini-ui/5.png)
Can I reschedule my car delivery appointment?
/spyne-static/vini-ui/icon-4.svg)09:10 PM/spyne-static/vini-ui/icon-4.svg)09:10 PM
/spyne-static/vini-ui/4.png)
Are walk-ins accepted today?
/spyne-static/vini-ui/icon-1.svg)09:10 PM/spyne-static/vini-ui/icon-1.svg)09:10 PM
/spyne-static/vini-ui/7.png)
What's the warranty coverage on this model?
/spyne-static/vini-ui/icon-1.svg)11:25 AM/spyne-static/vini-ui/icon-1.svg)11:25 AM
/spyne-static/vini-ui/6.png)
Can I drop off my car after hours?
/spyne-static/vini-ui/icon-2.svg)09:10 PM/spyne-static/vini-ui/icon-2.svg)09:10 PM
/spyne-static/vini-ui/5.png)
Can I reschedule my car delivery appointment?
/spyne-static/vini-ui/icon-4.svg)09:10 PM/spyne-static/vini-ui/icon-4.svg)09:10 PM
/spyne-static/vini-ui/4.png)
Are walk-ins accepted today?
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Book Now
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Trusted by 3200+ Dealerships Globally
40+
Countries
10M+
Cars Processed
50+
Integrations
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See the Power of Vini AI in Action Today
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Got questions? We've got answers.
Find answers to common questions about Spyne and its capabilities.
What is Vini?
How is Vini different from other conversational AIs?
Does Vini support multiple languages?
How does the AI personalize follow-ups?
Is there a limit to how many leads I can manage?
Can I integrate with my existing CRM?
Can I try Vini before committing?
How quickly can we get started with Vini?
Do I need technical knowledge to use Vini?
Our Mission
Empowering car dealers with an AI platform to source, list, market, and sell vehicles faster through advanced visual merchandising and conversational AI agents.
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